What is a purser on an airplane?

A purser on an airplane is a senior flight attendant who is responsible for managing the cabin crew and overseeing the overall passenger experience during a flight. They act as the point of contact between the cabin crew and the flight deck crew, ensuring effective communication between the two teams.

The purser is typically the most experienced flight attendant on board and is responsible for coordinating the crew's duties and ensuring that safety protocols are followed. They also oversee the distribution of meals and beverages, handle any passenger requests or concerns, and assist with any medical emergencies that may arise during the flight.

In addition to their operational duties, pursers also play a key role in maintaining positive customer relations and ensuring that passengers have a comfortable and enjoyable experience while on board. They often act as a liaison between passengers and the airline, addressing complaints or concerns and working to resolve any issues that may arise.

Overall, a purser on an airplane plays a crucial role in ensuring the safety, comfort, and satisfaction of passengers throughout their journey.